GENERAL TERMS AND CONDITIONS

GENERAL TERMS AND CONDITIONS OF THE COMPANY KMB TREND PRODUCTS GMBH

1. GENERAL

1.1 THE FOLLOWING GENERAL TERMS AND CONDITIONS APPLY TO ALL ORDERS PLACED BY THE CUSTOMER, IN THE FOLLOWING

WHICH IS REFERRED TO AS "THEY", AT KMB TREND PRODUCTS GMBH, HRB 79517, HEREINAFTER REFERRED TO AS "KMB", "US" OR "WE".

DRAWS, DOES.

1.2 THE ORDERS INCLUDE ALL BINDING PURCHASE PROMOTIONS OF THE PRODUCTS PRESENTED ON OUR HOMEPAGE.

MY ACCOUNTS, BOTH THROUGH THE DESKTOP VIEW AND THE MOBILE WEBSITE.

1.3 FOR THE PURPOSES OF THIS AGREEMENT, A CUSTOMER IS ANY NATURAL PERSON WHO ENTERS INTO A TRANSACTION WITH A TWO PARTY.

CKE, WHICH IS NEITHER ATTRIBUTED TO ITS COMMERCIAL NOR ITS INDEPENDENT PROFESSIONAL ACTIVITY.

THAT CAN.

1.4 BY USING OUR HOMEPAGE OR BY CLICKING THE BUTTON "COMPLETE ORDER", YOU ACCEPT

THE GENERAL TERMS AND CONDITIONS OF BUSINESS LISTED HERE (HEREINAFTER REFERRED TO AS "TERMS AND CONDITIONS").

1.5 WE RESERVE THE RIGHT TO CHANGE THE TERMS AND CONDITIONS FROM TIME TO TIME WITHOUT PRIOR NOTICE. THE TERMS AND CONDITIONS FOR YOUR ORDER

THE VALID VERSION OF THE TERMS AND CONDITIONS IS THE ONE THAT IS VALID AT THE TIME OF THE ORDER ON .

COM AT THE TIME OF THE ORDER.

2. CONCLUSION OF A CONTRACT

2.1 THE FOLLOWING RULES ON THE CONCLUSION OF THE CONTRACT APPLY TO ORDERS VIA OUR INTERNET STORE HT-

TPS://.

2.2 THE PRESENTATION OF THE GOODS IN OUR INTERNET STORE DOES NOT CONSTITUTE A LEGALLY BINDING CONTRACT OFFER OF OUR-

BUT IS ONLY A NON-BINDING INVITATION TO THE CONSUMER TO ORDER GOODS. WITH THE

THE CONSUMER PLACES AN ORDER FOR THE DESIRED GOODS AND MAKES A BINDING OFFER TO CONCLUDE A

SALES CONTRACT.

2.3 ON RECEIPT OF AN ORDER IN OUR INTERNET STORE THE FOLLOWING RULES APPLY:

THE CONSUMER SUBMITS A BINDING OFFER OF CONTRACT BY PLACING THE ORDER PROVIDED IN OUR INTERNET STORE.

PROCEDURE IS SUCCESSFULLY COMPLETED.

THE ORDER IS PLACED IN THE FOLLOWING STEPS:

1) SELECTION OF THE DESIRED GOODS

2) CONFIRM BY CLICKING THE "ORDER" BUTTONS

3) CHECKING THE INFORMATION IN THE SHOPPING CART

4) PRESSING THE BUTTON "GO TO CHECKOUT

5) LOGIN TO THE INTERNET STORE AFTER REGISTRATION AND ENTERING THE LOGIN DATA (E-MAIL ADDRESS AND PASSWORD)

6) SELECTION OF ONE OF THE OFFERED PAYMENT METHODS

7) RE-VALIDATION OR CORRECTION OF THE RESPECTIVE DATA ENTERED.

8) BINDING DISPATCH OF THE ORDER.

BEFORE THE BINDING DISPATCH OF THE ORDER, THE CONSUMER CAN CANCEL THE ORDER BY PRESSING THE BUTTON IN THE ORDER FORM USED BY HIM.

AFTER CHECKING THE INFORMATION IN THE INTERNET BROWSER, THE "BACK" BUTTON WILL RETURN TO THE WEBSITE.

LANGEN, ON WHICH THE CUSTOMER'S DETAILS ARE RECORDED AND INPUT ERRORS ARE CORRECTED OR CORRECTED BY CLOSING THE

INTERNETBROWSERS CANCEL THE ORDER PROCESS.

WE CONFIRM THE RECEIPT OF THE ORDER IMMEDIATELY BY AN AUTOMATICALLY GENERATED E-MAIL ("ORDER CONFIRMATION").

TIGUNG"). WITH THIS WE ACCEPT YOUR ORDER.

2.4 WE SAVE THE TEXT OF THE CONTRACT AND SEND YOU THE ORDER DATA AND OUR TERMS AND CONDITIONS BY E-MAIL. THE TERMS AND CONDITIONS

IT AT ANY TIME ALSO UNDER TO SEE. YOU CAN VIEW YOUR PAST ORDERS IN

OUR CUSTOMER AREA UNDER MY ACCOUNT --> VIEW MY ORDERS.

3. PRICES, SHIPPING AND DELIVERY

3.1 THE PRICES QUOTED INCLUDE THE STATUTORY VALUE ADDED TAX AND OTHER PRICE COMPONENTS. TO BE ADDED

POSSIBLE SHIPPING COSTS.

3.2 INFORMATION FOR CUSTOMERS WITH DELIVERY AND INVOICE ADDRESS OUTSIDE THE EU:

THE IMPORT SALES TAXES, COMMISSIONS AND CUSTOMS DUTIES CHARGED BY THE RESPECTIVE COUNTRY WILL DEPEND ON THE TYPE OF GOODS.

THE VALUE AND WEIGHT OF THE DELIVERY ARE COLLECTED BY THE CUSTOMS AUTHORITIES AND ARE PAYABLE BY THE RECIPIENT (CUSTOMER) ON RECEIPT OF THE GOODS.

OF THE PACKAGE.

3.3 UNLESS WE HAVE CLEARLY STATED OTHERWISE IN THE PRODUCT DESCRIPTION, ALL PRODUCTS OFFERED BY US MUST BE

TENEN ARTICLES IMMEDIATELY READY FOR DISPATCH.

3.4 DELIVERY SHALL BE EFFECTED VIA THE GERMAN POST, DHL OR DPD. RECEIVE YOUR INDIVIDUAL TRACKING NUMBER

YOU AFTER DISPATCH BY MAIL, VIA YOUR CUSTOMER ACCOUNT OR ON REQUEST VIA CUSTOMER SERVICE.

3.5 IN THE EVENT THAT ORDERS CANNOT BE DELIVERED IN FULL OR CAN BE SPLIT INTO SEVERAL DELIVERIES, THE CUSTOMER SHALL BE RESPONSIBLE FOR THE FOLLOWING

IF YOU HAVE TO SHARE THE COST OF YOUR ORDER, THERE ARE NO ADDITIONAL SHIPPING COSTS.

3.6 THE STATED DELIVERY TIME IS NOT A BINDING SPECIFICATION, BUT IS MERELY INTENDED AS AN ORIENTATION FOR THE CUSTOMER.

ALTHOUGH WE STRIVE FOR FAST PROCESSING AND PROMPT DISPATCH, WE CAN ACCEPT UNFORESEEABLE DELIVERY DELAYS.

DO NOT EXCLUDE EVENTS

4. PAYMENT METHODS

4.1 THE CUSTOMER HAS THE FOLLOWING PAYMENT OPTIONS:

4.1.1 PAYPAL

4.1.2 CREDIT CARD (VISA, MASTERCARD OR AMERICAN EXPRESS)

4.1.3 IMMEDIATE BANK TRANSFER

4.1.4 PREPAYMENT

4.2 FOR PAYMENTS IN ADVANCE WE WILL SHIP THE GOODS ONLY AFTER RECEIPT OF PAYMENT

4.3 IF PAYMENT IS MADE BY CREDIT CARD, THE ACCOUNT WILL BE DEBITED UPON COMPLETION OF THE ORDER.

5. RETENTION OF TITLE

WE RESERVE THE RIGHT OF OWNERSHIP OF THE GOODS UNTIL THE PURCHASE PRICE HAS BEEN PAID IN FULL.



6. RIGHT OF REVOCATION

6.1 YOU HAVE THE RIGHT TO REVOKE THE PURCHASE AGREEMENT WITHIN THIRTY DAYS WITHOUT GIVING REASONS. THE REVOCATION-
THE CALL PERIOD IS THIRTY DAYS FROM THE DAY ON WHICH YOU OR A THIRD PARTY NAMED BY YOU, WHO IS NOT THE CARRIER OF THE GOODS, IS CALLED.
THE CUSTOMER IS THE PERSON WHO HAS TAKEN POSSESSION OF THE GOODS. IN ORDER TO EXERCISE YOUR RIGHT OF REVOCATION, YOU MUST

KMB TREND PRODUCTS GMBH
KALSCHEURENER STRASSE 19
LOFT 03
50354 HÜRTH
GERMANY
SERVICE@STRAMMERMAX.COM
PHONE: +49 221 640000160
FAX: +49 221 640000169

BY MEANS OF A CLEAR DECLARATION (E.G. A LETTER, FAX OR E-MAIL SENT BY POST) ABOUT YOUR EN-
THE CONCLUSION TO REVOKE THIS CONTRACT. YOU MAY ALSO USE THE FOLLOWING SAMPLE REVOCATION FORM
LAR, BUT THIS IS NOT MANDATORY. THE SAMPLE CANCELLATION FORM IS AVAILABLE FOR DOWNLOAD
AT
IN ORDER TO COMPLY WITH THE REVOCATION PERIOD, IT IS SUFFICIENT THAT YOU HAVE RECEIVED THE NOTICE OF THE EXERCISE OF THE RIGHT OF REVOCATION
SEND OFF THE EXPIRATION OF THE REVOCATION PERIOD.

6.2 CONSEQUENCES OF THE REVOCATION
IF YOU WITHDRAW FROM THIS AGREEMENT, WE WILL REFUND TO YOU ALL PAYMENTS WE HAVE RECEIVED FROM YOU, EXCLUDING
OF THE DELIVERY COSTS, WITHOUT DELAY AND AT THE LATEST WITHIN FOURTEEN DAYS FROM THE DAY ON WHICH THE CO-DELIVERED GOODS WERE DELIVERED.
NOTIFICATION OF YOUR REVOCATION OF THIS AGREEMENT HAS BEEN RECEIVED BY US. FOR THIS REFUND WE USE DASSEL-
MEANS OF PAYMENT USED BY YOU IN THE ORIGINAL TRANSACTION, UNLESS THEY WERE USED TO PAY OUT
EXPRESSLY AGREED OTHERWISE; UNDER NO CIRCUMSTANCES WILL YOU BE CHARGED FOR THIS REFUND.
FOR CUSTOMERS, WHO HAVE PAID IN ADVANCE, WE MAY NEED A LONGER PERIOD OF TIME, BECAUSE WE HAVE
ARE DEPENDENT ON THE ACCOUNT DATA TO WHICH THE MONEY IS TO BE TRANSFERRED BACK.

WE MAY REFUSE TO REFUND UNTIL WE HAVE RECEIVED THE GOODS BACK OR UNTIL YOU HAVE RECEIVED PROOF OF
HAVE SHOWN THAT THEY HAVE RETURNED THE GOODS, WHICHEVER IS THE EARLIER.
YOU SHALL RETURN THE GOODS WITHOUT DELAY AND IN ANY CASE WITHIN FOURTEEN DAYS AT THE LATEST FROM THE DAY ON WHICH YOU
ABOUT THE REVOCATION OF THIS CONTRACT, TO

STRAMMER MAX LOGISTICS
MSP PRINTING AND MEDIA GMBH
STAHLWERKSTRASSE 36
57555 MUDERSBACH
GERMANY

TO RETURN OR HAND OVER. THE TIME LIMIT IS DEEMED TO HAVE BEEN OBSERVED IF YOU RETURN THE GOODS BEFORE EXPIRY OF THE TIME LIMIT OF FOURTEEN DAYS.
SEND GEN. YOU ONLY HAVE TO PAY FOR A POSSIBLE LOSS OF VALUE OF THE GOODS IF THIS LOSS OF VALUE IS DUE TO
A HANDLING NOT NECESSARY FOR THE EXAMINATION OF THE NATURE, PROPERTIES AND FUNCTION OF THE GOODS
WITH THEM.

6.3 THE COSTS OF RETURNING THE GOODS FROM GERMANY CAN BE REIMBURSED ON REQUEST BY US BY SENDING AN EMAIL TO
BE WORN WITH A SMART RETURN BILL. A PACKAGE WITHOUT A RETURN VOUCHER LABELLED BY US WILL BE
THERE IS NO RIGHT TO CLAIM BACK THE SHIPPING COSTS AFTERWARDS. FOR SHIPPING FROM THE
ABROAD, A LUMP SUM OF 5€ CAN BE DEMANDED WITH PROOF OF THE POSTAL RECEIPT.

END OF THE REVOCATION INSTRUCTION



7. RETURN AND EXCHANGE

7.1 KMB GRANTS THE RETURN OF THE RETURNED ITEMS IN ACCORDANCE WITH THE PROVISIONS OF SECTION 6 (REVOCATION-
RIGHT), AS WELL AS A REQUEST FOR AN EXCHANGE, PROVIDED THAT ALL ITEMS HAVE BEEN RETURNED IN THE SAME CONDITION,
IN WHICH YOU WERE WHEN YOU RECEIVED THE GOODS. ACCORDINGLY, THE GOODS MUST NOT BE DAMAGED, DAMAGED IN ANY WAY, OR
BE DIRTY OR WORN. EXCEPT THE SHORT FITTING, BUT WITHOUT LEAVING ANY
DEODORANT STAINS OR EXCESSIVELY STRONG ODORS. AN ASSESSMENT OF THESE CHARACTERISTICS IS MADE VIA OUR COMPLAINT
DEPARTMENT AND LIES IN OUR DISCRETION. FURTHERMORE, THE LABELS OR HANGTAGS MUST BE INTACT AND ATTACHED
BE.



8. DAMAGES UPON ARRIVAL OF THE GOODS

IF GOODS ARE DELIVERED WITH OBVIOUS TRANSPORT DAMAGES, PLEASE COMPLAIN SUCH ERRORS IMMEDIATELY TO THE DELIVERER AND CONTACT US AS SOON AS POSSIBLE. FAILURE TO MAKE A COMPLAINT OR TO CONTACT US HAS NO CONSEQUENCES FOR THE LEGAL WARRANTY CLAIMS OF CONSUMERS AND SERVES ONLY TO SUPPORT THE PROVIDER IN ASSERTING HIS CLAIMS AGAINST THE COMPANY COMMISSIONED WITH THE DELIVERY OF THE GOODS OR THE INSURANCE COMPANY.



9. COMPLAINT
A REQUEST FOR A COMPLAINT ABOUT THE GOODS MUST BE SENT IN WRITING TO SERVICE@STRAMMERMAX.COM. THE EMAIL MUST
ALSO CONTAIN A PICTURE AND A DESCRIPTION OF THE DEFECTS.



10. WARRANTY

10.1 THE PERIOD OF LIMITATION FOR WARRANTY CLAIMS FOR ITEMS OF USE FOR ORDERS
OVER THE KMB 12 MONTHS.
THIS LIMITATION DOES NOT APPLY TO CLAIMS FOR DAMAGES RESULTING FROM INJURY TO LIFE, BODY,
HEALTH OR THE BREACH OF AN ESSENTIAL CONTRACTUAL OBLIGATION, THE FULFILLMENT OF WHICH IS ESSENTIAL TO THE PROPER FUNCTIONING OF THE CONTRACT.
SSE EXECUTION OF THE CONTRACT IN THE FIRST PLACE AND ON WHOSE COMPLIANCE THE CONTRACTUAL PARTNER IS RESPONSIBLE FOR
AND FOR CLAIMS DUE TO OTHER DAMAGES, WHICH ARE BASED ON INTENTIONAL OR GROSSLY NEGLIGENT BREACH OF CONTRACT.
GROSSLY NEGLIGENT BREACH OF DUTY BY THE USER OR HIS VICARIOUS AGENTS.

10.2 FOR ENTREPRENEURS WITHIN THE MEANING OF § 14 BGB THE LEGAL PROVISIONS SHALL APPLY WITH THE FOLLOWING MODIFICATIONS:

ONLY OUR OWN SPECIFICATIONS AND THE PRODUCT DESCRIPTION ARE BINDING FOR THE QUALITY OF THE GOODS, NOT THE QUALITY OF THE GOODS THEMSELVES.
BUT PUBLIC PRAISES AND STATEMENTS AND OTHER ADVERTISING BY THE MANUFACTURER.
YOU ARE OBLIGED TO CHECK THE GOODS IMMEDIATELY AND WITH DUE CARE FOR QUALITY AND QUANTITY.
AND NOTIFY US OF ANY APPARENT DEFECTS WITHIN 7 DAYS OF RECEIPT OF THE GOODS. TO
PUNCTUAL DISPATCH IS SUFFICIENT TO MEET THE DEADLINE. THIS ALSO APPLIES TO DEFECTS DISCOVERED AT A LATER DATE FROM THE TIME OF DISCOVERY. AT
VIOLATION OF THE OBLIGATION TO EXAMINE AND GIVE NOTICE OF DEFECTS IS THE ASSERTION OF THE WARRANTY CLAIMS
CLOSE.
IN THE EVENT OF DEFECTS, WE SHALL, AT OUR DISCRETION, PROVIDE WARRANTY BY REPAIR OR REPLACEMENT DELIVERY (SUBSEQUENT PERFORMANCE).
IN THE CASE OF RECTIFICATION OF DEFECTS WE DO NOT HAVE TO BEAR THE INCREASED COSTS WHICH ARISE FROM THE SHIPMENT OF THE GOODS TO
A PLACE OTHER THAN THE PLACE OF PERFORMANCE, UNLESS THE TRANSFER IS NOT IN ACCORDANCE WITH THE INTENDED USE.
NEED CORRESPONDS TO THE GOODS.
THE WARRANTY PERIOD IS ONE YEAR FROM DELIVERY OF THE GOODS.



11. FINAL PROVISION

11.1 IF ANY PART OF THESE AGBS IS NOT AUTHORIZED OR APPROVED BY A COURT OR REGULATORY AUTHORITY FOR UNLAWFUL ACTIVITIES, OR
THE VALIDITY OF THE REMAINING PROVISIONS SHALL NOT BE AFFECTED.

11.2 ONLY THE GERMAN LANGUAGE IS AVAILABLE AS CONTRACTUAL LANGUAGE. LIKEWISE EXCLUSIVELY THE
GERMAN LAW APPLICABLE BETWEEN US AND THEM.

11.3 THE EU COMMISSION PROVIDES A PLATFORM FOR ONLINE DISPUTE RESOLUTION ON THE INTERNET UNDER THE FOLLOWING LINK




THIS PLATFORM SERVES AS A STARTING POINT FOR THE OUT-OF-COURT SETTLEMENT OF DISPUTES FROM ONLINE PURCHASE OR
SERVICE CONTRACTS IN WHICH A CONSUMER IS INVOLVED. THE KMB IS AUTHORIZED TO PARTICIPATE IN A DISPUTE RESOLUTION
THE CONSUMER PROTECTION AUTHORITIES ARE NEITHER OBLIGED NOR WILLING TO TAKE PART IN THE CONSUMER ARBITRATION PROCEDURE BEFORE A CONSUMER ARBITRATION BOARD.

STATUS OF THE GENERAL TERMS AND CONDITIONS 01.08.2017